17th annual awards will be presented on March 3 in Las Vegas.
MIRAMAR, FLORIDA – January 25, 2023 – Callzilla was named a Finalist today in the Contact Center or Customer service Outsourcing Provider of the year category in the 17th annual Stevie® Awards for Sales & Customer Service, and will ultimately be a Gold, Silver, or Bronze Stevie Award winner in the program.
The awards are presented by the Stevie Awards, which organizes several of the world’s leading business awards shows including the prestigious American Business Awards® and International Business Awards®.
The Gold, Silver, and Bronze Stevie placements from among the Finalists will be revealed during a gala banquet on Friday, March 3 at Caesars Palace in Las Vegas, Nevada. More than 400 professionals from across the globe are expected to attend. Tickets for the event are now on sale.
More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 49 nations and territories, were evaluated in this year’s competition. Finalists were determined by the average scores of more than 170 professionals worldwide, working in seven specialized judging committees. Entries were considered in more than 90 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 60 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products and services, solution providers, and thought leadership initiatives.
Callzilla presented a video submission that President, Neal Topf says, “makes me emotional every time I watch it.” The video covers Callzilla’s achievements from the past year in the following categories:
- Tech Advancements
- Launch in South Africa
- Case Studies
- Team Bonding
You can feel the pride in the heartfelt submission, as Callzilla set out to listen to their client’s, customers and employees, and add value this year. The client centric, customer centric, and employee center culture that Callzilla is building has done wonders for the organization, and that shines through in each of their achievement categories.
“2023 Finalists have every reason to be proud of their achievements and the recognition they’ve received from the Stevie judges,” said Stevie Awards president Maggie Miller. “We invite every Finalist organization to bring their teams together at the March 3 awards banquet in Las Vegas to celebrate their recognition together.”
“I’m very proud of the Callzilla team, the objectives we’ve set, the awareness we’ve had in identifying and resolving customer experience and employee experience challenges. The video that we’ve developed to tell the stories of our people, the success of our clients and their customers has been a wonderful opportunity to share our work with the global CX and EX communities. We’re grateful to the Stevie Awards and judges for their recognition of this work and look forward to continuing to share our stories with our clients, team members, prospects, and community at large.”
Details about the Stevie Awards for Sales & Customer Service and the list of Finalists in all categories are available at www.StevieAwards.com/Sales.
Miami-based Callzilla is a full-service outsourced contact center and BPO serving US and European enterprises. Clients hire us to handle their inbound customer communications, to manage back-office processes, as well as various automated services. With operations in Bogotá, Colombia, South Africa, and an at-home workforce, they support clients of all sizes.
Callzilla is an award-winning mid-size BPO company offering clients the best of both worlds; small enough to be nimble and react quickly to your business needs, while large enough to provide the scale needed to support your business. Our clients get a different type of management focus when they partner with Callzilla. In addition to having a strong mid-level management team, Senior Leadership stays closely engaged with your business from contract signing throughout the duration of the relationship.
About The Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.
Sponsors of the 17th annual Stevie Awards for Sales & Customer Service include Sales Partnerships, Inc., Support Services Group, Inc, and ValueSelling Associates, Inc.